Q: What materials are your seals typically made from?
A: Our seals are commonly made from NBR, FKM, silicone, EPDM, and PU, depending on the application requirements.
Q: Can you customize seals according to our specifications?
A: Yes, we offer full customization including size, material, hardness, and color. Please provide detailed drawings or samples.
Q: What is your minimum order quantity (MOQ)?
A: MOQ varies based on material and design. For standard seals, it can be as low as 10 pieces. Custom orders may have higher MOQs.
Q: Do you provide free samples?
A: Yes, we provide free samples for standard products. Custom samples may require a fee, which is deductible from future bulk orders.
Q: How do you ensure quality control?
A: We implement strict QC processes, including material inspection, production monitoring, and batch testing. Certifications like ISO 9001 are maintained.
Q: What is the lead time for production and delivery?
A: For standard orders, lead time is 7-10 days. Custom orders may require 10-15 days. Expedited options are available upon request.
Q: What industries do your seals serve?
A: Our seals are widely used in automotive, hydraulic systems, aerospace, medical devices, food machinery, and industrial equipment.
Q: Are your seals compliant with international standards?
A: Yes, our products meet standards such as ISO, ASTM, FDA (for food-grade), and RoHS. Specific certifications can be provided upon request.
Q: What packaging options do you offer for export?
A: Bulk orders are packed in sturdy cartons or pallets to ensure safe transit.
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